As a company that’s been around for 96 years, Qantas is used to looking at the big picture. In that time, we’ve seen massive economic and technological advances and responded by transforming and adapting our business, setting milestones for the aviation industry along the way.

So when we think about sustainability today, we define it in simple terms. It’s about taking actions now to ensure we can succeed and grow for the decades ahead: building value for our shareholders; creating great jobs for our people; providing world-class service for our customers; and making a positive impact on the environment and community.

The Qantas Group’s approach to creating and protecting long-term value rests on two strategic pillars: Looking Ahead and Acting Responsibly

The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. A summary of indicators can be found hereOpens in new window .

Acting Responsibly

We define delivering today as holding ourselves to the highest standards in everything we do - and giving others the opportunity to evaluate our performance based on robust, publicly-available information.

The three principles that underpin this approach are:

  • Operating with integrity;
  • Strong corporate governance; and
  • Transparency in reporting.

Operating with integrity

Every Qantas Group employee is a custodian of our reputation for excellence and integrity, with a responsibility to uphold the standards we set ourselves and the values we represent. Our Group beliefs frame our culture internally and our approach to corporate citizenship in the community more broadly.

Qantas Group Beliefs

Our Qantas Group Beliefs are our shared commitment to deliver our business goals and to create a great place to work. They are:

  • Everyone has the right to return home safely
  • Customers determine our success
  • Being a fit, agile and diverse organisation drives innovation and simplicity
  • Working together in an inclusive manner always delivers the optimal group outcome
  • Each employee deserves respect, trust and good leadership

Strong corporate governance

Strong corporate governance sets the basis for the effective management of long-term risks and opportunities, and positions the Qantas Group to create, protect and enhance shareholder value.

Transparency in our reporting

We report transparently to demonstrate how we're creating shareholder value, advancing our strategy, laying foundations for long-term sustainability, and making a positive impact in the communities we serve.